The Ties that Bind Us: External Social Capital and Innovation

The Ties that Bind Us: External Social Capital and Innovation

By Marcus de Courtenay & Dr Chris Rowell Few partnerships could be considered more profitable than that of “Wintel”. Microsoft and Intel dominated the PC-era and led the market in a range of metrics, managing to achieve a continuing level of innovation which...
Amplifying Voices: Optimal Feedback Loops

Amplifying Voices: Optimal Feedback Loops

By Lina Mbirkou and Marcus de Courtenay A San Francisco-based executive consultant recounts a conversation he overheard about Steve Jobs’ feedback style while at Pixar. Jobs would point to a person in a meeting and ask, “Tell me what’s not working at Pixar.” He would...
Leading Through Ambiguity

Leading Through Ambiguity

By Dr Chris Rowell Download PDF Are you climbing the ladder, spinning your wheels, or up the creek without a paddle? The use of simple analogies in business are widespread. They help us quickly grasp and communicate feelings, concepts, and processes because we all...
Courageous Conversations

Courageous Conversations

Embedded within constructive conversations are “courageous” conversations – the tough ones that we avoid if possible. Whether we are speaking to a challenging or sensitive employee, giving unwelcome feedback, or having to manage upwards, these can be hugely...
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