communication

In the earlier articles in this series, we explored the profound impact that asking great questions can have on your team and how they can support you, as a leader, to transform performance in a neuroscience backed way. Now, we’re...

In different areas of life, we often use different language. How we frame up our conversations varies from home to the workplace, with family and with friends. When it comes to leadership, the central building block of our conversations, in...

The pursuit of productivity is a golden opportunity to foster deeper satisfaction and joy for both managers and their teams. This goal is not merely aspirational; studies consistently show that highly engaged teams can be up to 21% more productive,...

While motivation is often regarded as an intrinsic attribute, there are some very real ways that leaders can influence the extrinsic factors that elevate engagement levels. And this is the moment to implement them. Studies throughout 2024/25 show declining employee...

As one year ends and another begins, we find ourselves in a unique space of possibility—a pause between the past and the future. This transitional moment invites questions rather than answers: What have I learned? What am I ready to...

A question we often hear from our clients is: how do I keep my team accountable? At first glance, it seems simple – their role involves a task or a goal, and they should take responsibility for completing it. But...

It’s estimated that the average person spends a third of their lives (90,000 hrs) at work. If you subtract the time spent sleeping, this amounts to a significant portion of our ‘awake’ time. For most people, work is their dominant...

“Leadership is influence.” – John C. Maxwell What Influences You? As Dan Pink reminds us, 40% of a leader’s job today is influencing. Given that in contemporary complex, interconnected organisations, we can’t get anything done by ourselves, one could argue...

“The price of greatness is responsibility.” – Winston Churchill  There’s no doubt that greatness and responsibility are inextricably interlinked. But responsibility is often connected with another concept. Business thinkers can use the words ‘responsibility’ and ‘accountability’ almost interchangeably. Either that...

“When I think of the best of L&D, it’s about helping everyone find the way that they shine.” Maria Laws. “Career Development is fundamental to our employee value proposition, and learning is a key business metric.” Rajnish Borah. Global Head...