Communication

Navigating the New Age of Workplace Learning

“When I think of the best of L&D, it’s about helping everyone find the way that they shine.” Maria Laws. “Career Development is fundamental to our employee value proposition, and learning is a key business metric.” Rajnish Borah. Global Head...

Inclusion, Expression, and the Workplace 

Conflict in the workplace is a growing concern for many organisations, particularly in the year of what is looking to be a very tumultuous US election. However, this problem is not confined to the US. Both within our workplace and with...

Bridging Polarities – The Ginsburg-Scalia Effect

Despite our best intentions, we won’t get along with all of our work colleagues all the time. Differences in values, beliefs, objectives, priorities, and goals are inevitable in the workplace (and in life). And that’s ok. Dissent can be a...

“I’m here to get it right and not be right”

Building safe workplaces By Nikki Brown & Marcus de Courtenay Download PDF In a poll run by RightTrack, a UK-based people consultancy, 55% of people said they were too scared to talk about diversity and inclusion in the workplace because...

How to Influence Psychological Safety from the Bottom Up

When your leaders think they’re providing psych safety, but they’re not, how can we have that conversation? The notion of psychological safety in the workplace has gained a welcome rise in prominence over recent years. It’s a regular topic of...

What Makes High Performing Teams?

Leadership Primer: Discover High Performing Teams: What’s the Secret? “Coming together is a beginning, staying together is progress, and working together is success.” – Henry Ford Ever wondered about the complexities and challenges high-performing teams face within organisations?  How can...

Radical Candour for Executives

The author of Radical Candour, Kim Scott, tells the powerful story about a time when Cheryl Sandberg gave her feedback after she made a presentation. Sandberg said it went well but gently pressed her on the fact that she said...

Feedback and Familiarity – how to see our colleagues with fresh eyes

How to see our colleagues with fresh eyes As we work together with people over a long (or even medium) period of time, it is easy to become very fixed in how we see them. It is part of human nature...

Behavioural Synchrony in a Virtual World

​Have you ever wondered why we love to clap in unison with a group of people? Why parents and children will often synchronise their expressions and noises during play? Or why, on a night out, we might find ourselves unconsciously...