Communication

The Art of Connection: A Curiosity for the New Year

As one year ends and another begins, we find ourselves in a unique space of possibility—a pause between the past and the future. This transitional moment invites questions rather than answers: What have I learned? What am I ready to...

The Accountability Agreement

A question we often hear from our clients is: how do I keep my team accountable? At first glance, it seems simple – their role involves a task or a goal, and they should take responsibility for completing it. But...

Why Reflection, Recognition, and Celebration Energise a Workplace

It’s estimated that the average person spends a third of their lives (90,000 hrs) at work. If you subtract the time spent sleeping, this amounts to a significant portion of our ‘awake’ time. For most people, work is their dominant...

Levers of Influence

“Leadership is influence.” – John C. Maxwell What Influences You? As Dan Pink reminds us, 40% of a leader’s job today is influencing. Given that in contemporary complex, interconnected organisations, we can’t get anything done by ourselves, one could argue...

Responsibility, Accountability and Leadership

“The price of greatness is responsibility.” – Winston Churchill  There’s no doubt that greatness and responsibility are inextricably interlinked. But responsibility is often connected with another concept. Business thinkers can use the words ‘responsibility’ and ‘accountability’ almost interchangeably. Either that...

Navigating the New Age of Workplace Learning

“When I think of the best of L&D, it’s about helping everyone find the way that they shine.” Maria Laws. “Career Development is fundamental to our employee value proposition, and learning is a key business metric.” Rajnish Borah. Global Head...

Inclusion, Expression, and the Workplace 

Conflict in the workplace is a growing concern for many organisations, particularly in the year of what is looking to be a very tumultuous US election. However, this problem is not confined to the US. Both within our workplace and with...

Bridging Polarities – The Ginsburg-Scalia Effect

Despite our best intentions, we won’t get along with all of our work colleagues all the time. Differences in values, beliefs, objectives, priorities, and goals are inevitable in the workplace (and in life). And that’s ok. Dissent can be a...

“I’m here to get it right and not be right”

Building safe workplaces By Nikki Brown & Marcus de Courtenay Download PDF In a poll run by RightTrack, a UK-based people consultancy, 55% of people said they were too scared to talk about diversity and inclusion in the workplace because...