Communication

The Accountability Agreement

A question we often hear from our clients is: how do I keep my team accountable? At first glance, it seems simple – their role involves a task or a goal, and they should take responsibility for completing it. But...
Dr. Chris Rowell & Marcus de Courtenay
Insights, Leadership

Why Reflection, Recognition, and Celebration Energise a Workplace

It’s estimated that the average person spends a third of their lives (90,000 hrs) at work. If you subtract the time spent sleeping, this amounts to a significant portion of our ‘awake’ time. For most people, work is their dominant...
Dr. Marianne de Pierres
Culture, Insights, Leadership

Levers of Influence

“Leadership is influence.” – John C. Maxwell What Influences You? As Dan Pink reminds us, 40% of a leader’s job today is influencing. Given that in contemporary complex, interconnected organisations, we can’t get anything done by ourselves, one could argue...
Marcus de Courtenay & Dr. Chris Rowell
Insights, Leadership

Responsibility, Accountability and Leadership

“The price of greatness is responsibility.” – Winston Churchill  There’s no doubt that greatness and responsibility are inextricably interlinked. But responsibility is often connected with another concept. Business thinkers can use the words ‘responsibility’ and ‘accountability’ almost interchangeably. Either that...
Marcus de Courtenay
Culture, Insights, Leadership

Reimagining Learning for the Next Generation – The Workplace Pedagogical Revolution

“When I think of the best of L&D, it’s about helping everyone find the way that they shine.” Maria Laws. “Career Development is fundamental to our employee value proposition, and learning is a key business metric.” Rajnish Borah. Global Head...
Dr. Marianne de Pierres
Insights, Learning and Development

Inclusion, Expression, and the Workplace 

Conflict in the workplace is a growing concern for many organisations, particularly in the year of what is looking to be a very tumultuous US election. However, this problem is not confined to the US. Both within our workplace and with...
Nikki Brown & Marcus de Courtenay
Culture, Insights, Leadership, Partnering

Bridging Polarities – The Ginsburg-Scalia Effect

Despite our best intentions, we won’t get along with all of our work colleagues all the time. Differences in values, beliefs, objectives, priorities, and goals are inevitable in the workplace (and in life). And that’s ok. Dissent can be a...
Dr. Marianne de Pierres
Insights, Leadership, Partnering, Teams

“I’m here to get it right and not be right”

Building safe workplaces By Nikki Brown & Marcus de Courtenay Download PDF In a poll run by RightTrack, a UK-based people consultancy, 55% of people said they were too scared to talk about diversity and inclusion in the workplace because...
Marcus de Courtenay
Diversity and Inclusion, Insights, Leadership, Leadership, Leadership skills, Learning and Development, Psychological Safety, Self Leadership, Storytelling

How to Influence Psychological Safety from the Bottom Up

When your leaders think they’re providing psych safety, but they’re not, how can we have that conversation? The notion of psychological safety in the workplace has gained a welcome rise in prominence over recent years. It’s a regular topic of...
Dr. Marianne de Pierres
Conscious leadership, Culture, Insights, Leadership, Leadership, Leadership skills, Psychological Safety, Storytelling, Teams