Future of work

Making Decisions in the Age of AI – why we can’t outsource all our critical thinking

All the technology humans have previously created can be classed as tools that have been predictable, explainable, and, most importantly, under our control. But now, for the first time in our history, this is no longer the case. Popularised by...

How Can AI Help You Lead More Like a Human?

While AI is being used to uncover patterns and make predictions in organisations, it’s also increasingly making managerial decisions. And this trend appears to be accelerating with the emergence of generative AI tools like ChatGPT, which is writing ever larger...

How should I think about Generative AI changing my work?

In late 2022, the world was abuzz with the release of Chat-GPT. Chat GPT attracted 1 million users in just 5 days, the fastest rate of adoption for any tech product, ever. The new generative AI systems, like Chat-GPT, represent...

Can AI Enhance Creativity? The Case for Collaboration

Recently, a fan sent music artist Nick Cave a song written by Chat GPT “in the style of Nick Cave”. Here is an excerpt from Nick Cave’s response: “Mark, thanks for the song, but with all the love and respect...

Getting the Trick of Teaming

In 2018, the world’s attention was briefly united on a boy’s soccer team from Thailand. In a disastrous turn of events, the group who had been exploring a cave system after practice became stuck in a cavern when heavy rainfall...

Digital Connections | Knowledge Transfer in Hybrid Environments

The Deloitte study Global Human Capital Trends found organisations believe “knowledge management” to be one of the top three issues influencing their success. And yet, despite how crucial it is for operational continuity and growth, large aspects of knowledge management...

What If Your Boss Was A Computer?

Depending on who you speak to, you might receive any number of predictions for the future of work. Lists, prophecies, and projections abound. However, one universal feature we see amongst them is the impact of advancing artificial intelligence and automation.  ...

The Hybrid Equation

We are in the second of the two great work transitions brought on by the pandemic. The first: a mass movement to work from home. The second: a negotiated return to an elusive hybrid work balance. One thing is clear...