Posts by Nicola Callard

Making the Leap: We Can’t Just Assume People Can Do the “Human Stuff”

In 2016, Wells Fargo was fined $185 million after it emerged that employees had opened more than 3.5 million fraudulent accounts without customer consent.1 The story made headlines as a scandal of corporate greed and individual misconduct, but beneath the headlines was a deeper...

Don’t Kill the Golden Goose: What’s Really at Stake in the Race to Realise Value from AI 

There’s an old Aesop fable about a farmer with a goose that laid a single golden egg each day. Impatient for more, he killed the goose to get all the gold at once. He found nothing. In trying to extract maximum value, he...