Courageous Conversations

Courageous Conversations

Embedded within constructive conversations are “courageous” conversations – the tough ones that we avoid if possible. Whether we are speaking to a challenging or sensitive employee, giving unwelcome feedback, or having to manage upwards, these can be hugely...
Racheting Up Resilience

Racheting Up Resilience

Language has always served as athermometer for the human condition, and2020 was a year that strengthened the impact of some everyday words. It’s seen the word “resilience” grow its muscle as we’ve flexed our ability to endure, adapt, and thrive,...
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