People & Systems Consulting
“Every system is perfectly designed to get the results it gets.”
– W. Edward Deming
Organisations are a powerful interplay of people and systems. At Performance Frontiers, we believe that uplifting both these aspects of our organisations is critical to reaching our potential.
Our People & Systems Consulting work complements our focus on strategy, leadership, and organisational development to deliver what is needed to transform your systems and ways of working – so you can supercharge your impact.
Our highly trained experts, leveraging extensive experience at some of the largest organisations in Australia and internationally, can partner with you to deliver everything from performance management to diversity, equity, and inclusion strategies.
Our Approach
Organisations are highly interconnected, and the People journey is no exception to that. Our approach is always to start with purpose – our strategic vision – and construct everything else on this foundation. From our strategy flows the entire employee experience journey.
We work with clients end-to-end on this journey as well as on shorter interventions at particular stages. From attracting staff with a compelling employee value proposition through performance achievement and reward and recognition frameworks to learning from exiting staff, we need the right processes in place at the right time, which are aligned to our strategic goals and deliver the best outcome for people and the organisation.
Our Expertise
We work with our clients on their full range of organisational and people needs, including:
Creating Flourishing Cultures
Culture makes or breaks organisations. It is the lifeblood in which we are all immersed. No matter the dimension of organisational life – social, performance, ways of working – it is all influenced by our culture. We are here to walk with you, wherever you are on your culture journey. We design and administer cultural surveys that will find out what’s working – and what isn’t. We then work with you to co-create cultural transformation pathways to uplift your ways of being as a collective.
Organisational Design That Enables
Once upon a time, businesses followed very rigid structures. The way we design our organisations now is only as limited as our imaginations. We bring to bear the latest research and cutting-edge theories to support you in building your organisation in a way that enables your people to achieve their best. We can consult with you on everything from structure reviews, through to change management, and people impact.
Modelling Capabilities and Maximising Performance
Supporting people to reach their potential is our greatest passion. We work with you to model and identify the key capabilities for your roles and design a system which supports people to reach and exceed those capabilities through excellence in performance. This work might encompass everything from building balanced scorecards and KPIs through performance management and your remuneration and rewards framework.
Industry-Leading Employee Value Propositions
The war for talent is – in many ways – never really over. Finding what makes your organisation valuable for employees and articulating that value proposition in a compelling way is vital to finding and retaining the talent you need. We can help you to evaluate your rewards and incentive programs against the market and deliver on something truly unique for your people.
Real Diversity, Equity, and Inclusion
Building organisations that live diversity, equity, and inclusion (DEI) is one of the most pressing needs of our time. But what does that look like for your organisation in the here and now? Our experts in the field can help you to design a DEI strategy, based on best practice and what actually works, and then make it a reality – so that everyone in your organisation is being heard, valued, and uplifted.
In addition to the above, we consult on:
- People and Culture Function Effectiveness
- Talent Management
- Succession Planning
- Engagement Surveys and Employee Wellbeing
- Marketing and Communications Strategies
- Change Management
- Human Centred Design Capabilities
Creative provocateur and Global Changemaker, Dr Hayley Linthwaite, is a program designer, facilitator and coach with Performance Frontiers. She empowers individuals, organisations and communities through creative collaboration, social innovation and practical exploration to envision and enable a better future. Hayley has extensive experience in theories, forms, and conventions of applied performance, behavioural and systemic change, strategic conflict analysis, and experiential learning honed within extensive roles as an arts educator, researcher, director and performer.
A dynamo designer and problem-solving prodigy, Kate applies her design expertise and passion for visual learning to our graphic, instructional and product design department.
As a principal, lead facilitator, process designer, writer and executive coach at Performance Frontiers, Dr Martin Challis is dedicated to utilising his creativity and insight as powerful catalysts for facilitating learning and transformational change in organisations, teams and individuals.
Backed by over a decade of national and international experience in education, corporate management and consultancy, Taya’s work as an impassioned facilitator designer, educator and coach at Performance Frontiers expertly balances content and process to elicit powerful learning outcomes and cultivate meaningful change.
Dr Georgia Seffrin is supported by over 15 years’ experience in transformational change and leadership in organisations. She has built a productive career in learning design and facilitation across a diversity of professional sectors including education, health, government, corporate and arts organisations.
As Performance Frontier’s lead graphic and instructional designer, Jason breathes life into complex theory and unlocks new ways of thinking through the production of captivating tools and designs.
Jocelyn utilises her expertise in relationship management, knowledge of integrated marketing communications and skills in word wizardry to establish, maintain and enrichen PF’s professional relationships.
Ed recognises the partnering role finance has in realising an organisation’s strategy. Over six years, Ed has responded to manifold challenges of our rapidly evolving business and has helped Performance Frontiers thrive. His skillful management and refinement of our financial processes and systems help to ensure that we remain agile, responsive and successful. His financial expertise has been built through decades of financial consultation, dedicated bookkeeping, financial reporting and accounting both locally and nationally.
Lowanna uses her 20 years’ experience as a program designer, facilitator, arts educator and academic to help our clients make meaningful change in a way than inspires transformational growth.
Kylie uses her high-level relationship skills, expertise in coaching psychology and facilitation prowess to co-create transformative learning experiences and build human potential.
Dr Jane Austin brings over 20 years’ experience as a registered clinical psychologist to guide organisational and individual development in her work as a designer, coach and facilitator with Performance Frontiers team.
Olga is our office all-rounder and administration superstar. She applies her design acumen and super organisational skills to the task of designing efficient systems processes behind the scenes at Performance Frontiers.