When it comes to employee learning and development programs and initiatives, often we can tick all the boxes to boost engagement and still not see the ROI of true behavioural change.

In PF’s Natalie Richardson’s recent article, we investigate what happens when we shift our focus from engagement to experience.

This article originally appeared in Training & Development magazine, March 2019 Vol. 46 No. 1, published by the Australian Institute of Training and Development

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