For the last three years, our team have partnered with BWS to transform the business, boosting engagement in a team of 7500 across 1300 stores and creating a customer-centric culture through a handful of initiatives, including the Revolutionary Authentic Customer Experience (ACE) Program. 

The results have been nothing short of remarkable.

Read the full case study here:

Processing...
Thank you! Your subscription has been confirmed. You'll hear from us soon.
Want access to the latest insights from Performance Frontiers?
Subscribe to Thought Frontiers: our monthly forecast in leadership & transformation. We promise fresh thinking from the frontiers, to your inbox, every month.
ErrorHere